Shipping Service Levels:. For US orders, we offer Standard Shipping, Ground Shipping, Two Day Priority, and Next Day Priority service levels. International orders are all shipped with DHL Express service. Any order over $400 qualifies for our free St

Shipping Service Levels:<table style="width: 100%;"><tbody><tr><td style="width: 33.3333%;">Service Level</td><td style="width: 33.3333%;">Shipping Speed</td><td style="width: 33.3333%;">Cost</td></tr><tr><td style="width: 33.3333%;">Standard Shipping</td><td style="width: 33.3333%;">3-8 business days for delivery after fulfillment</td><td style="width: 33.3333%;">$10 or Free for orders over $400</td></tr><tr><td style="width: 33.3333%;">Ground Shipping</td><td style="width: 33.3333%;">1-5 business days for delivery after fulfillment</td><td style="width: 33.3333%;">$20</td></tr><tr><td style="width: 33.3333%;">Two Day Priority</td><td style="width: 33.3333%;">2 business days for delivery after fulfillment</td><td style="width: 33.3333%;">$25</td></tr><tr><td style="width: 33.3333%;">Next Day Priority</td><td style="width: 33.3333%;">1 business day for delivery after fulfillment</td><td style="width: 33.3333%;">$50</td></tr><tr><td style="width: 33.3333%;">DHL Express International</td><td style="width: 33.3333%;">2-5 business days for delivery after fulfillment</td><td style="width: 33.3333%;">$10 or Free for orders over $400 </td></tr></tbody></table>For US orders, we offer Standard Shipping, Ground Shipping, Two Day Priority, and Next Day Priority service levels. International orders are all shipped with DHL Express service. Any order over $400 qualifies for our free Standard Shipping option. You&apos;ll be notified by email with your tracking number once your order has shipped. Items may ship directly from our fulfillment center or stores. Shipping costs are not refunded if a product or order is returned.Standard and Ground shipping orders are typically fulfilled within 1-2 business days plus time in transit. Next Day and Two Day Priority shipping orders ship out of our fulfillment center within 1 business days and arrive within 1-2 business days based on your service level. International orders shipped with DHL express ship within 2-3 business days and arrive within 2-5 business days.PO boxes, military, and US territory addresses may ship on an extended timeline and are not eligible for expedited shipping methods.Please note: All pre-order items ship on an extended timeline indicated in the product description and on your receipt. National holidays are not considered business days and add an extra day or two to shipping time, particularly during the end-of-year holiday period.

What are my shipping options?

Once your order has been placed and processed, you will receive a confirmation email with your order details. You'll receive additional emails indicating the tracking information for specific items that have shipped. Once you receive a shipping notif

Once your order has been placed and processed, you will receive a confirmation email with your order details. You&apos;ll receive additional emails indicating the tracking information for specific items that have shipped.Once you receive a shipping notification, please allow 48 hours for the package to start tracking. Please contact us if there are no new tracking updates after 5 days.If you are waiting for an item to ship, please confirm that it is not on preorder. Preorder items ship on an extended timeline indicated at checkout and in your email confirmation.

How do I track my order?

We're typically able to make changes to your shipping address until the shipping label is created. However, we aim to fulfill your order as quickly as possible, so please contact us as soon as possible. If we are unable to update your address, M.M.La

We&apos;re typically able to make changes to your shipping address until the shipping label is created. However, we aim to fulfill your order as quickly as possible, so please contact us as soon as possible. If we are unable to update your address, M.M.LaFleur is not responsible for reshipping the order to an updated address. Please double-check your address and delivery details carefully before submitting your order.

How can I change my shipping address?

We aim to fulfill your order as quickly as possible, so we may not be able to accommodate order changes after your order has been placed. If you'd like to request an edit, please contact our customer service as soon as possible at bonjour@mmlafleur.c

We aim to fulfill your order as quickly as possible, so we may not be able to accommodate order changes after your order has been placed. If you&apos;d like to request an edit, please contact our customer service as soon as possible at <a href="mailto:bonjour@mmlafleur.com">bonjour@mmlafleur.com</a> or via chat and we&apos;ll see what we can do to help!Cancel order/items:We can only cancel your order or specific items if our fulfillment center has not started order fulfillment. Fulfillment typically starts about an hour after order placement. If fulfillment has started, then we are unable to make any item edits.&#xA0;Add or replace items in your order:We cannot add new items to an existing order or replace items (e.g. swap the size or color). Please place a new order with the items you wish to purchase.Update shipping address:We can typically update your shipping address until the shipping label has been created. Please let us know as soon as possible if you need to make edits so we can alert our fulfillment center.Update billing address:If your order was successfully submitted, there is no need to contact us to update your billing address. Please update your billing address for any future orders during order placement.

How do I edit my order?

M.M.LaFleur

Shipping and Delivery

How can I contact the Customer Care Team?

Contact Us

What is your return policy?

How do I make a return?

How do I exchange an item?

How do I return partner products (Sarah Flint, Andie Swim)?

How do I edit my return?

How long will it take to process my return?

How will my refund be processed if I paid with a gift card?

I was refunded to store credit - where is my gift card?

Returns and Exchanges

What countries do you ship to?

What are my international shipping options?

Do I need to pay duties and taxes?

What do I do if my package is stuck at customs?

What currency do you use for your prices?

International Orders

Do you offer occupational discounts?

Do you offer price adjustments?

When will I be charged for my order?

What payment methods can I use?

How do I apply a discount code to my order?

What is Shop Pay?

How do I apply my M.M. gift card to my order?

Payments, Discounts, & Store Credit

My product arrived damaged/missing/incorrect

My package is missing or damaged

Order Issues

How do I return a gift?

Do you offer gift wrap?

Do you offer gift receipts?

Can I buy an M.M.LaFleur gift card?

Gift Cards & Gifts

Are your styling services free?

Why work with a stylist?

What is BENTO®?

How does the M.M. styling team know what I like?

What size should I buy?

Complimentary Styling

Where are your stores?

Can I return purchases in-store?

Do I need an appointment to visit a store?

Do I get to leave with my purchase?

What can I expect during my in-store appointment?

How long is an appointment?

Can I try on specific styles at my appointment?

I've shopped with you before. Do you know what I already own?

What is your cancellation policy?

Can I bring a guest?

Stores

I'd like to host an event in your store! Where do I start?

I'm a brand, author, or influencer looking to partner with M.M.

Do you offer corporate partnerships?

Partnerships & Events

To whom should I direct press inquiries?

Press

Does M.M.LaFleur have an affiliate program?

Affiliates