M.M.LaFleur

Once your order has been placed and processed, you will receive a confirmation email with your order details. You&apos;ll receive additional emails indicating the tracking information for specific items that have shipped.Once you receive a shipping notification, please allow 48 hours for the package to start tracking. Please contact us if there are no new tracking updates after 5 days.If you are waiting for an item to ship, please confirm that it is not on preorder. Preorder items ship on an extended timeline indicated at checkout and in your email confirmation.

Once your order has been placed and processed, you will receive a confirmation email with your order details. You'll receive additional emails indicating the tracking information for specific items that have shipped. Once you receive a shipping notif

How do I track my order?

Shipping and Delivery

How can I contact the Customer Care Team?

Contact Us

What is your return policy?

How do I make a return?

How do I exchange an item?

How do I edit my return?

How long will it take to process my return?

How will my refund be processed if I paid with a gift card?

I was refunded to store credit - where is my gift card?

Returns and Exchanges

What are my shipping options?

How can I change my shipping address?

How do I edit my order?

What countries do you ship to?

What are my international shipping options?

Do I need to pay duties and taxes?

What do I do if my package is stuck at customs?

What currency do you use for your prices?

International Orders

Do you offer occupational discounts?

Do you offer price adjustments?

When will I be charged for my order?

What payment methods can I use?

How do I apply a discount code to my order?

Do you offer payment financing options?

What is Shop Pay?

How do I apply my M.M. gift card to my order?

Payments, Discounts, & Store Credit

My product arrived damaged/missing/incorrect

My package is missing or damaged

Order Issues

How do I return a gift?

Do you offer gift wrap?

Do you offer gift receipts?

Can I buy an M.M.LaFleur gift card?

Gift Cards & Gifts

Are your styling services free?

Why work with a stylist?

What is BENTO®?

How does the M.M. styling team know what I like?

What size should I buy?

Complimentary Styling

Where are your stores?

Can I return purchases in-store?

Do I need an appointment to visit a store?

Do I get to leave with my purchase?

What can I expect during my in-store appointment?

How long is an appointment?

Can I try on specific styles at my appointment?

I've shopped with you before. Do you know what I already own?

What is your cancellation policy?

Can I bring a guest?

Stores

I'd like to host an event in your store! Where do I start?

I'm a brand, author, or influencer looking to partner with M.M.

Do you offer corporate partnerships?

Partnerships & Events

To whom should I direct press inquiries?

Press

How do I track my order?Updated a month ago