Customer Service:. Mon-Fri 9 AM to 6 PM ET. Live Chat available during business hours. Email: bonjour@mmlafleur.comCall: (212) 300-4592. Text: (914) 825-5266*. * By texting this number, you agree to receive SMS messages from M.M.LaFleur. Message and

Customer Service:Mon-Fri 9 AM to 6 PM ETLive Chat available during business hours.Email: <a href="mailto:bonjour@mmlafleur.com" style=" text-decoration: underline;">bonjour@mmlafleur.com</a> Call: (212) 300-4592Text: (914) 825-5266** By texting this number, you agree to receive SMS messages from M.M.LaFleur. Message and data rates may apply. Reply STOP to unsubscribe. For all other inquiries:Media Inquiries: <a href="mailto:press@mmlafleur.com" style=" text-decoration: underline;">press@mmlafleur.com</a>Brand Collaborations and Partnerships inquiries: <a href="mailto:partnerships@mmlafleur.com" style=" text-decoration: underline;">partnerships@mmlafleur.com</a>Events Inquiries: <a href="mailto:events@mmlafleur.com" style=" text-decoration: underline;">events@mmlafleur.com</a>

How can I contact the Customer Care Team?

M.M.LaFleur

Contact Us

What is your return policy?

How do I make a return?

How do I exchange an item?

How do I return partner products (Sarah Flint, Andie Swim)?

How do I edit my return?

How long will it take to process my return?

How will my refund be processed if I paid with a gift card?

I was refunded to store credit - where is my gift card?

Returns and Exchanges

What are my shipping options?

How do I track my order?

How can I change my shipping address?

How do I edit my order?

Shipping and Delivery

What countries do you ship to?

What are my international shipping options?

Do I need to pay duties and taxes?

What do I do if my package is stuck at customs?

What currency do you use for your prices?

International Orders

Do you offer occupational discounts?

Do you offer price adjustments?

When will I be charged for my order?

What payment methods can I use?

How do I apply a discount code to my order?

Do you offer payment financing options?

What is Shop Pay?

How do I apply my M.M. gift card to my order?

Payments, Discounts, & Store Credit

My product arrived damaged/missing/incorrect

My package is missing or damaged

Order Issues

How do I return a gift?

Do you offer gift wrap?

Do you offer gift receipts?

Can I buy an M.M.LaFleur gift card?

Gift Cards & Gifts

Are your styling services free?

Why work with a stylist?

What is BENTO®?

How does the M.M. styling team know what I like?

What size should I buy?

Complimentary Styling

Where are your stores?

Can I return purchases in-store?

Do I need an appointment to visit a store?

Do I get to leave with my purchase?

What can I expect during my in-store appointment?

How long is an appointment?

Can I try on specific styles at my appointment?

I've shopped with you before. Do you know what I already own?

What is your cancellation policy?

Can I bring a guest?

Stores

I'd like to host an event in your store! Where do I start?

I'm a brand, author, or influencer looking to partner with M.M.

Do you offer corporate partnerships?

Partnerships & Events

To whom should I direct press inquiries?

Press

Does M.M.LaFleur have an affiliate program?

Affiliates