M.M.LaFleur

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All orders are charged at the time of order placement, including orders with preorder items.

When will I be charged for my order?

Payments, Discounts, & Store Credit

How can I contact the Customer Care Team?

Contact Us

What is your return policy?

How do I make a return?

How do I exchange an item?

How do I edit my return?

How long will it take to process my return?

How will my refund be processed if I paid with a gift card?

I was refunded to store credit - where is my gift card?

Returns and Exchanges

What are my shipping options?

How do I track my order?

How can I change my shipping address?

How do I edit my order?

Shipping and Delivery

What countries do you ship to?

What are my international shipping options?

Do I need to pay duties and taxes?

What do I do if my package is stuck at customs?

What currency do you use for your prices?

International Orders

Do you offer occupational discounts?

Do you offer price adjustments?

What payment methods can I use?

How do I apply a discount code to my order?

Do you offer payment financing options?

What is Shop Pay?

How do I apply my M.M. gift card to my order?

My product arrived damaged/missing/incorrect

My package is missing or damaged

Order Issues

How do I return a gift?

Do you offer gift wrap?

Do you offer gift receipts?

Can I buy an M.M.LaFleur gift card?

Gift Cards & Gifts

Are your styling services free?

Why work with a stylist?

What is BENTO®?

How does the M.M. styling team know what I like?

What size should I buy?

Complimentary Styling

Where are your stores?

Can I return purchases in-store?

Do I need an appointment to visit a store?

Do I get to leave with my purchase?

What can I expect during my in-store appointment?

How long is an appointment?

Can I try on specific styles at my appointment?

I've shopped with you before. Do you know what I already own?

What is your cancellation policy?

Can I bring a guest?

Stores

I'd like to host an event in your store! Where do I start?

I'm a brand, author, or influencer looking to partner with M.M.

Do you offer corporate partnerships?

Partnerships & Events

To whom should I direct press inquiries?

Press

When will I be charged for my order?Updated a month ago