M.M.LaFleur

<p>Customers purchasing from the EU/EEA have a legal guarantee of conformity of at least two years on goods purchased. This period may be longer under national law. If the goods are not as they should be, please contact us.<br><img src="https://attachments.gorgias.help/Aa90l7EVyWZxJWor/hc/ZPB9rx1BY46WVa3O/2026091614-f3db88d3-737d-49a3-90b5-f66bfbc31673-legal-guarantee-harmonised-notice_en.jpg" style="width: 300px;" class="fr-fic fr-dib"></p>

Customers purchasing from the EU/EEA have a legal guarantee of conformity of at least two years on goods purchased. This period may be longer under national law. If the goods are not as they should be, please contact us.

EU/EEA Harmonised legal guarantee notice

International Orders

How can I contact the Customer Care Team?

Contact Us

Holiday 2026 Return Policy

Holiday 2026 Shipping Deadlines

Holiday 2026 Policies

What is your return policy?

How do I make a return?

How do I exchange an item?

How do I return partner products (Sarah Flint, Dagne Dover)?

How do I edit my return?

How long will it take to process my return?

How will my refund be processed if I paid with a gift card?

I was refunded to store credit - where is my gift card?

Returns and Exchanges

What are my shipping options?

How do I track my order?

How can I change my shipping address?

How do I edit my order?

Shipping and Delivery

What countries do you ship to?

What are my international shipping options?

Do I need to pay duties and taxes?

What is your return policy and how do I start a return?

What do I do if my package is stuck at customs?

What currency do you use for your prices?

Do you offer occupational discounts?

Do you offer price adjustments?

When will I be charged for my order?

What payment methods can I use?

How do I apply a discount code to my order?

What is Shop Pay?

How do I apply my M.M. gift card to my order?

Payments, Discounts, & Store Credit

My product arrived damaged/missing/incorrect

My package is missing or damaged

Order Issues

How do I return a gift?

Do you offer gift wrap?

Do you offer gift receipts?

Can I buy an M.M.LaFleur gift card?

Gift Cards & Gifts

Are your styling services free?

Why work with a stylist?

What is BENTO®?

How does the M.M. styling team know what I like?

What size should I buy?

Complimentary Styling

Where are your stores?

Can I return purchases in-store?

Do I need an appointment to visit a store?

Do I get to leave with my purchase?

What can I expect during my in-store appointment?

How long is an appointment?

Can I try on specific styles at my appointment?

I've shopped with you before. Do you know what I already own?

What is your cancellation policy?

Can I bring a guest?

Stores

I'd like to host an event in your store! Where do I start?

I'm a brand, author, or influencer looking to partner with M.M.

Do you offer corporate partnerships?

Partnerships & Events

To whom should I direct press inquiries?

Press

Does M.M.LaFleur have an affiliate program?

Affiliates

EU/EEA Harmonised legal guarantee noticeUpdated 2 months ago